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Broward College's Disney Customer Service Training

Date: 09/22/2016
Time: 8:30 am - 4:30 pm
Location:  Show map
Broward College's North Campus
1050 Coconut Creek Blvd
OMNI Auditorium (Building 60)
Coconut Creek, FL 33066
United States
Contact: Matt Rocco
Phone: 954-201-7814

On September 22, Broward College is hosting the Disney Institute to provide a one-day training on Disney’s Approach to Quality Service. This is going to be a stellar event for enhancement of customer service within organizations and is ideal for those looking to learn how service drives differentiation and how to design and deliver exceptional customer service as well as how to recover from a service failure. As part of the training, participants will receive training manuals/workbooks from the Disney Institute as well as a certificate of completion from the Disney Institute.  

Please click on the following link:, which contains detailed information on the agenda for the day and learning outcomes.  The online registration link is also embedded within the web page. For more information, please contact Matt Rocco at 954.201.7814 or